FAQs
Orders & Shipping
Where do you ship to?
We ship to all U.S. states and also offer international shipping to select countries, including Europe, Canada, Australia, and more. All orders are packaged discreetly for privacy.
Do I need to sign for my delivery?
Absolutely not.
No signature is required. Orders are delivered discreetly like standard packages.
My order hasn’t arrived yet. Where is it?
Once your order ships, you’ll receive tracking information via email. If your package is delayed beyond the estimated delivery time, please contact us and we’ll assist immediately.
Do you provide tracking?
Yes.
Tracking details are sent after payment is confirmed and your order ships. You can monitor your package at every stage of delivery.
Do you deliver on public holidays?
Yes, we do. Orders may still be delivered on public holidays depending on the carrier and destination.
Is next-day delivery available on all orders?
Next-day delivery is available on eligible domestic orders, depending on your location and the time the order is placed. Availability will be confirmed during checkout or by our support team.
Payments
What payment methods do you accept?
For privacy and discretion, we accept third-party payment options only, including:
Zelle
Apple Pay
Cryptocurrency
Chime
Cash App
Why can’t I pay with a credit or debit card?
Due to the nature of our products, we do not accept credit or debit cards. This helps us remain discreet and prevents bank statements from displaying DMT or psychedelics-related purchases. It’s safer, more private, and more secure for our customers.
Is payment secure?
Yes, 100%.
All payments are processed through secure third-party platforms. We never store sensitive payment information.
Do I get tracking after I pay?
Yes. Once payment is confirmed and your order ships, you will receive tracking details by email.
Refunds & Returns
Do you offer refunds?
Yes. We have a 30-day refund policy starting from the date of delivery. Refund eligibility depends on the condition of the product and the reason for the request.
How do I request a refund?
Simply contact our support team with your order number and details of the issue. Our team will guide you through the process quickly and fairly.